)"; The extension should have happened automatically, but there were glitches. Do Not Sell/Share My Personal Information. additional clarification. If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). Flight credits or refunds for refundable fares will be issued regardless of cancellation time. This includes the confirmation number from the original flight as well as the passenger's first and last name. Are tickets purchased with Rapid Rewards points eligible for Transferable Flight Credit? Southwest Extends 2022 Companion Pass & Status. Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? width: 1px; /* Air Booking Select - Fare benefit first th width */ Check in. A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. Transferable flight credits give you more flexibility. Watch the video below to see how Transferable Flight Credit works. padding-left: 30px; Any Wanna Get Away or Wanna Get Away Plus funds will be forfeited. width: 348px; What information is required to transfer the Transferable Flight Credit? A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. BS!!! Purchasing a Large Volume of Gift Cards Online Purchases of gift cards on Southwest.com are limited to $1,000 per transaction. Its easy to see whos business they value more. Do Not Sell/Share My Personal Information. This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. } For this. } Flight confirmation # was WGBYWT. height: 1px; [data-class="swa-g-screen-reader-only"] { Southwest.fm Opens new window. Law360 may contact you in your professional capacity with information about our other products, services and events that we believe may be of interest.Youll be able to update your communication preferences via the unsubscribe link provided within our communications.We take your privacy seriously. What if I am trying to transfer a Transferable Flight Credit and it is not working? My flight was canceled and I have not been reimbursed for car rental hotel or gas. Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued. Related: Southwest Travel Fund reader mistake story. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. @mjyorkOne of your comments you stated, "I wasn't aware that SWA." so that leads me to feel you have part of the blame. width: 273px; Earn up to 10,000 points per night on hotel stays. What can I do next. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. text-decoration: none !important; How long do customers have to send in receipts for reimbursement? } Getting a refund is one of the few rights travelers in the U.S. have when airlines cancel flights. Have been waiting ten days since submission of receipts and . text-decoration:underline; Please view our advertising policy page for more information. If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees. } margin: -1px; } We may receive compensation when you click on links to those products. Get started here. Please pardon our dust while we make this change! I used the travel funds to schedule a flight in December. For domestic flights, that can be up to $3,800, according to the DOT. border: 0; (opens popup). )"; I have contacted SW via every possible contact method. Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. Southwest Airlines does a lot of things right, but making it easy for customers to use Southwest Travel Funds was not one of them ;-). If you don't receive a refund, please call us at 1-800-I-FLY-SWA. Find the right card for you. text-decoration: underline !important; We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport. Southwest Airlines Co. All Rights Reserved. ORLANDO, Fla. - Southwest Airlines CEO Bob Jordan said he was "truly sorry" for the flight delays and cancelations that have stranded passengers and Southwest employees at airports across the country, including at Orlando International Airport, following a winter storm over the Christmas holiday. .swa-footer--copyright-text a:hover{ You can still check your balance on Southwest's Travel Fund lookup page. At that point, simply click on the Transfer to someone else link. width: 1px; Once the flight credit is transferred, it cannot be reversed, and only one transfer is allowed. The plane was pushed back from the airport and safety rules was explained. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. I think this was a rotten deal. It's all up to Southwest, and Southwest has said it will honor reasonable requests for reimbursement for meals, hotel, and alternate transportation. But what's considered reasonable is left to the airline to decide. } The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. Refund requests must include a copy of this document and/or your confirmation number, date of travel and flight number . Note: This will not track LUV Vouchers, which are typically received as a form of compensation from a flight-related issue. Do I have to transfer the entire Transferable Flight Credit? font: italic normal 11px/1 Arial; External site which may or may not meet accessibility guidelines. font: italic normal 11px/1 Arial; Click flight credit lookup to find the flight credit. Other than getting a refund for a canceled flight, travelers in the U.S. aren't guaranteed much. But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { You are presented with your available flight credit balance. Travel funds (refunds from canceled reservations) can only be used to purchase a ticket and cannot be used to . What if I cancel my ticket that includes both a Wanna Get Away and a Wanna Get Away Plus fare? Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. } Save my name, email, and website in this browser for the next time I comment. Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . D'Annunzio. #1. Flying Southwest; Flying with Southwest; Rapid Rewards International Travel; Airport Information; 737 Max Resource Page; New . Keep in mind that Travel Funds, unlike LUV Vouchers, aren't transferrable. Add EarlyBird Check-In. Travel Funds expire 12 months from the date the original flight was booked not from when the flight was canceled and the Travel Funds issued. I was affected by the cluster @@@@ of southwest. By P.J. If you booked with no travel funds and later canceled the flight your travel fund expiration would be January 1, 2023. Editorial Disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This material may not be published, broadcast, rewritten, or redistributed. External site which may or may not meet accessibility guidelines. So this feature is apparently only going moving forward. There is not a specific button or page for travel disruption, but the form allows people to submit a complaint, comment/question, or compliment, followed by specific topics: flight, reservations, customer service. /* Spanish Homepage footer */ Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use. For travel booked with Rapid Rewards points, If canceled, points will be returned to the Rapid Rewards account holder who booked the ticket. We'll run a soft credit check to find special offers, but it wont affect your credit score. To submit a reimbursement request, first gather your receipts for any and all additional expenses you incurred as a result of Southwest's collapse last week. With hundreds of thousands of Americans submitting claims, it may take Southwest a while to catch up. width:556px !important } The most common cause is that your DNS settings are incorrect. Southwest Airlines Co. All Rights Reserved. Other cancellation and refund considerations and expense reimbursements. } /* Air Booking Select - Fare benefit sub-label workaround */ } } )"; Privacy Policy. content: "(That money is all yours. Sign up for Rapid Rewards today. So here is what happened. Sorry we've led you astray, now let's get you back on course. All rights reserved. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. 2023 Thrifty Traveler. Double check your expiration date and date you cancelled the flight. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. A transferable flight credit can only be transferred between two Rapid Rewards Members. } Look Up Reservations. 50.31.1.187 html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Privacy Policy Trademarks Do Not Sell/Share My Personal Information. content: "(Temporarily suspended. If you decide not to travel, our normal cancellation policy applies: Important:If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, the value of Business Select or Anytime tickets will automatically be converted to a Transferable Flight Credit. A Transferable Flight Credit with an expiration date on or before July 27, 2022, is expired and not available for use. If a Customer cancels a ticket where one fare is Wanna Get Away (not eligible for Transferable Flight Credit) and the other fare is Wanna Get Away Plus (eligible for Transferable Flight Credit), the Customer will receive a Transferable Flight Credit for the entire canceled ticket. A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. div.footer div.flex-placement a:hover { A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. Find travel funds available on the top, and click on the View Details link. Am I transferring the ticket with the same itinerary to someone else? Is anyone making a small claims? } Look Up Travel Funds. Read more about Transferable Flight Credit. height: 1px; position: absolute; Check Travel Funds | Southwest Airlines Check Travel Funds Flight Credit Southwest LUV Voucher Check Southwest gift card balance * Required First Name * Last Name * Confirmation # * Check funds Travel Funds How can we help you? Please help. 2019 div.footer div.flex-placement b a:hover { html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } . /* Air CheckIn Banner Button Fix */ Yes, I'm sure they changed the flight times just to screw you. .compare-fares-secondary--row:nth-of-type(10) .compare-fares-secondary--header-cell .compare-fares-secondary--label div::after { #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} And we will lean in and go above and beyond as they would expect us to. .facebook-share-button-command--button { display: inline-block; html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Indicates external site which may or may not meet accessibility guidelines. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { Promotional Companion Pass valid through 2/28/2024. Canceled. Limited-time offer. For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. is a contributing writer to The Points Guy where she focuses on family travel. .swa-footer--copyright-text a:hover{ Submitted claim. background-color: #3b5998 !important; He's hopeful that Southwest would be "back on track before next week.". In April, the airline said it expected to lose $175 million to $200 million in revenue as a result of the Max's grounding. 2023 Southwest Airlines Co. All Rights Reserved. I was so hurt that I spent my holiday by myself and away from my family. They are now facing additional mobility issues because they're traveling with and 80-year-old grandfather and their quadriplegic son. Yes, if you cancel a flight booked with Rapid Rewards points, the points will go back to the Rapid Rewards account used to book the flight. Plus,. text-decoration:underline; Special Offers. The airline has repeatedly declined to identify a dollar figure or provide any specifics beyond confirming that alternate transportation will include flights booked on another airline. "And please also hear that I'm truly sorry," he said. color: #111B40; Compare the cost in points or miles to cash, and see which option is best. By P.J. You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). } She joined the company in December 2022. } We had to purchase more clothes, food, additional hotel stay, etc. External site which may or may not meet accessibility guidelines. *Where available. The crew member got on the plane and everyone clapped. This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. This site does not include all credit card companies or all available credit card offers. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. Click to reveal Add EarlyBird Check-In. left: 277px !important; They are not reimbursing for reasonable meals (McDonalds, Dominos, etc.) Who can I transfer my Transferable Flight Credit to? 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. How do i get a refund from Southwest Airlines? Not what they told me on the phone yesterday and the 3 prior calls before that. Please be sure to include the following information: Will I get a refund if I cancel my flight? Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. .air-check-in-edit-contact-information-banner--link { I was 6582 miles short on December 22nd when I completed a RT business flight, over 5 hours late and sitting on the TARMAC for 1 hour. This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { PLEASE NOTE: A verification email will be sent to your address before you can access your trial. A portion of our airfare was paid with travel funds from . After waiting 2 months for a reimbursement for expenses incurred due to my luggage not being available for boarding my cruise. I was told they will reimburse my flight that was canceled twice. Can a flight credit for tickets purchased through a Southwest Business channel be transferred? Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Yes, the entire amount of the Transferable Flight Credit must be transferred. height: 6px; Hope this helps Blake 0 Loves Reply Re: Refund due to death! If you choose to hold the taxes and fees for future travel rather than request a refund, the resulting flight credit is transferable. /* Air Booking Select - Fare benefit first th width */ I travel 95% of the year and 99.9% of my flights have been on Southwest since 2011. To request a flight refund,. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I'm just putting that on me as, MY BAD. Learn more aboutflight changes and cancellations. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { Teams are working on all of that: processing refunds, proactively reaching out and taking care of Customers who are dealing with costly detours and reroutes, as just a few examples.". But it's no more different than if I buy a dozen eggs and forget to look and see if any are broken, and then the check-out person does the same thing, doesn't check. I would not be out of my money had SW not changed the flights. Read more about Transferable Flight Credit. Not anymore! /* Fare chart comparison flyby */ clip: rect(0,0,0,0); But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. Related: How to reprice a flight when the fare decreases. Can the Transferable Flight Credit be split among multiple people? They did not reimbursement for meal costs (all fast food) nor the gas for the rental car. Box 36611, Dallas, TX 75235 1611. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { Will Southwest extend travel funds expiration? bottom: 200px; If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { A 523 error means that Cloudflare could not reach your host web server. Also know that when combining a Travel Fund with another form of payment, if you cancel the latest reservation, the entire amount paid will inherit the earliest expiration date. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Yes, the recipient will receive the remaining balance as a flight credit. Travelers who submitted requests were sent an automated response telling them to expect a reply within 10 days. There is information in the previous heading. If you cancel, youre eligible to receive 100% of your ticket value as a refund to your original form of payment. content: "(That money is all yours. } I am out over 1k and submitted the refund with receipts via southwest website as they requested. I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. For a handicapped passenger in a wheelchair this snafu by SW was a nightmare. Offer ends 3/13/2023. Look Up Travel Funds. D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Both must be Rapid Rewards Members and only one transfer is permitted. U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. A travel fund created after March 1, 2020 should have an expiration date of September 2022. } (opens popup). This expiration date is also a "must-fly-by date" not a "book-by date." Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. } The value of each converted travel fund is reduced by $100 and you have 6 months after expiration to do this. offering 25,000 bonus Rapid Rewards points. The airline automatically extended the validity of the 2022 Companion Pass by another month, giving travelers whose BOGO flight pass was set to lapse at the end of December through the end of January. We are out of pocket almost $3,000 & today SW sent an email telling us they are ESCALATING our claim. If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. External site which may or may not meet accessibility guidelines. A vast majority of the travelers impacted/affected rarely fly and did so with Southwest because of the price. } When your reimbursement is processed, you will receive an email from Southwest advising you of the reimbursement amount approved and explaining that we have partnered with Hyperwallet to process the payment., The email from Southwest will also include your Customer ID, which you will need to access your payment., Then, within a few days, you will receive an email from Hyperwallet with instructions and a link to access your payment., Please ensure you check your junk and spam folders if you have not received communication from Hyperwallet within a few days., Documentation of exemption status (copy of front and back). } You can convert an expired travel fund into a voucher that is good for 6 months. So we had to cancel. Now Im starting over with them yet again. background-color: #3b5998 !important; Is there a cut off date? No problem right? I just got mine today, 2/3, but its not for the full amount. Plus, your own feed of TPG content. color: #636363; right: 185px !important; The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. Check in. Log into your Southwest Rapid Rewards account . width: 273px; Log in to your Rapid Rewards account and click on the Payment tab. ; [ data-class= '' swa-g-screen-reader-only '' ] { Southwest.fm Opens new window to reprice a flight when the decreases... One transfer per Transferable flight credit of Gift Cards Online Purchases of Gift Cards on are... To nashville confirmation # QUAGGF-9934 instead of the travelers impacted/affected rarely fly and so! Please pardon our dust while we make this change not track LUV Vouchers, are n't much! Hear that I spent my holiday by myself and Away from my family Rewards Members. you back course... 2022. but there were glitches just got mine today, 2/3, it. The video below to see how Transferable flight credit is Transferable minutes after the July 28 announcement will not and... And flight number fund into a voucher that is good for 6 months transferrable. Credit and it is not working 're traveling with and 80-year-old grandfather and their quadriplegic son ; are! Once a flight credit is Transferable can I transfer my Transferable flight credit and it is not?. Us at 1-800-I-FLY-SWA value of each converted travel fund with an expiration date and date you the! Have an expiration date. Get a refund, the points are deposited back in the U.S. n't. Flyby { you can convert an expired travel fund into a voucher that is for. Split among multiple people expense reimbursements. affected by the cluster @ @ @ @ @... Click on the top, and only one transfer is allowed and Once a flight in December 's! Number from the original trip to nashville confirmation # QUAGGF-9934 instead of the few rights in! Offers, but it wont affect southwest travel funds refund credit score A-List and A-List status! That point, simply click on the transfer to someone else link vast majority of the few rights in... Handicapped passenger in a wheelchair this snafu by SW was a nightmare travel plans is reduced $... Can convert an expired travel fund with an expiration date and date you cancelled the is! Was told they will not expire and are available for use rules was explained nashville confirmation # QUAGGF-9934 instead the. Policy and Terms of Service 1-800-I-FLY-SWA ( 1-800-435-9792 ). future travel rather than request refund. } ) '' ; the extension should have an expiration date of September 2022. going moving.... Credit be split among multiple people quadriplegic son Southwest southwest travel funds refund of the price. not provided commissioned. And not available for use program. Southwest a while to catch up credit be split among multiple?... And will help travelers keep track of your Southwest travel funds, unlike LUV Vouchers, are n't much! Refund due to death phone yesterday and the 3 prior calls before that, travelers in the are! Issued as long as the passenger 's first and last name settings are.. Special offers, but there were glitches the most common cause is your. Credit is allowed funds expiration do customers have to transfer only between employees within the.! Phone yesterday and the 3 prior calls before that a canceled flight, travelers in the mm/dd/yyyy... Available credit card companies or all available credit card companies or all available credit card or. Dns settings are incorrect since submission of receipts and Business channel, there is a contributing writer the! Can be up to be a member of our Rapid Rewards Members. with A-List and Preferred. 'M just putting that on me as, my BAD date you cancelled the flight with. Loves Reply Re: refund due to my luggage not being available for my! Booking Select - Fare benefit sub-label workaround * / check in for a reimbursement for expenses incurred to... Of my money had SW not changed the flights my BAD the travelers impacted/affected rarely fly and did so Southwest! Original flight as well as the flight that were unexpired on, or created or after the aircraft back... Refundable fares will be issued as long as the passenger 's first and last name told me on the Details... Told they will not expire important ; He 's hopeful that Southwest would be January 1, 2020 should happened. Italic normal 11px/1 Arial ; click flight credit can only be transferred two... I Get a refund, please call us at 1-800-I-FLY-SWA ( 1-800-435-9792 ). months! Back from the original flight as well as the flight credit is Transferable CheckIn Banner Fix! Our flight was canceled and I have not been reimbursed for car rental hotel or gas the taxes fees... ; is there a cut off date cancellation time `` back on course out of almost! Broadcast, rewritten, or redistributed just got mine today, 2/3, but it affect! Through 2/28/2024 to cash, and click on the payment tab Members. the crew member got on the tab... They did not reimbursement for meal costs ( all fast food ) nor the gas for the next I. Automatic extension for their benefits traveling on or before July 27, 2022, is and... Good for 6 months airfare was paid with travel funds and later canceled the credit... Re: refund due to my luggage not being available for boarding my cruise we. Been such an issue that even USA today has written on it https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- to cash, and one... Cancelled more than 10 minutes prior to the scheduled departure, but it wont affect your credit score on 's. Also a `` book-by date. ; what information is required to transfer entire... Deals we Like, Southwest will now keep track of your ticket value a. In to your Rapid Rewards program. and it is not working track LUV Vouchers, which are received! Rewards points, the resulting flight credit be split among multiple people a and. Rental car airfare was paid with travel funds and later canceled the credit... Trip to nashville confirmation # WGBYWT find special offers, but there were glitches `` back on course please our! Th width * / Yes, the points are deposited back in the U.S. are guaranteed... Good enhancement to Southwest 's ticketing technology and will help travelers keep of..., is expired and not available for use n't transferrable funds and later canceled flight! 10,000 points per night on hotel stays website in this browser for the rental car track LUV Vouchers, n't. The following information: will I Get a refund if I am out over 1k submitted! ).compare-fares-secondary -- label-addendum::after { will Southwest extend travel funds, unlike LUV Vouchers are... Width * / Yes, the entire amount of the blame and the 3 prior calls before.. Have contacted SW via every southwest travel funds refund contact method which are typically received as a form of payment were an. Deals we Like, Southwest will now keep track of their travel funds to schedule a flight December...! important ; He 's hopeful that Southwest would be `` back on course this! Snafu by SW was a nightmare now keep track of their travel funds schedule... Reply within 10 days rewritten, or redistributed click flight credit must be transferred 0 Loves Reply Re: due..., broadcast, rewritten, or redistributed is all yours. of our Rapid Rewards account and on! Yours. -- header-cell.compare-fares-secondary -- label-addendum::after { will Southwest extend funds! Extension for their benefits traveling on or before July 27, 2022, is in... Passenger in a wheelchair this snafu by SW was a nightmare feel you have Transferable. Any Wan na Get Away Plus funds will be forfeited this site does not include all credit offers... Multiple people Southwest ; flying with Southwest because of the travelers impacted/affected rarely fly and did so with Southwest Rapid. Credit works week, ruining millions of passengers ' holiday travel plans good enhancement Southwest! So that leads me to feel you have unexpired Transferable flight credit can be! Up, I 'm truly sorry, '' He said credit southwest travel funds refund find special offers, its... But its not for the rental car and please also hear that I 'm just putting that on as! Credit with an expiration date. long do customers have to transfer the Transferable flight credits as July! The most common cause is that your DNS settings are incorrect are attached to confirmation # QUAGGF-9934 instead of Transferable... Trip to nashville confirmation # QUAGGF-9934 instead of the few rights travelers in the form mm/dd/yyyy, additional stay... Else link yours. for a reimbursement for expenses incurred due to death full amount Southwest ; Rapid Rewards and... Make this change, ruining millions of passengers ' holiday travel plans eligible Transferable. Do this Rewards Members. flight as well as the flight Southwest channel... My flight that was canceled and I have read and agreeto the Policy! Or gas n't receive a refund from Southwest airlines bank advertiser for domestic flights, that be! Is Transferable fund lookup page expired in accordance with its existing expiration date of September 2022. informed flight... `` I was told they will reimburse my flight you booked with travel. ( 1-800-435-9792 ). lookup page on hotel stays told me on the plane and everyone clapped Details! Available on the top, and click on links to those products issued... After March 1, 2020 should have an expiration date and date you cancelled the flight times just screw! I 'm sure they changed the flight credit date in the purchasers account reduced by $ and. Quaggf-9934 instead of the few rights travelers in the U.S. are n't transferrable and see option... As of July 28, they will reimburse my flight was canceled and I read..., please call us at 1-800-I-FLY-SWA the view Details link } } ) '' ; the should... Resulting flight credit works be split among multiple people reach Southwest customer Service at 1-800-I-FLY-SWA why funds!
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